Shipping policy
Shipping Policy
At BUSTE, we aim to provide a smooth, reliable, and convenient shopping experience for our customers across Pakistan.
Order Processing
All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays may be processed on the next working day.
Delivery Time
Estimated delivery time is 3–5 business days for major cities in Pakistan. Delivery to remote areas may take 5–7 business days.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your order. Free shipping may be offered during selected promotions or on qualifying orders.
Cash on Delivery
Cash on Delivery (COD) is available across Pakistan in supported locations. Please provide an active phone number and complete delivery address to avoid delays.
Order Confirmation
Our team may contact you via phone or WhatsApp to confirm your order before dispatch. Orders that cannot be confirmed may be placed on hold or cancelled.
Order Tracking
Once your order has been dispatched, tracking details may be provided via SMS, WhatsApp, or email, depending on the courier service.
Delivery Attempts
Please ensure that someone is available at the provided address to receive the parcel. If a delivery attempt is unsuccessful, the courier may attempt redelivery according to its policy.
Incorrect or Incomplete Address
BUSTE will not be responsible for delays caused by incorrect or incomplete shipping information provided by the customer. Please review your details carefully before placing an order.
Damaged or Incorrect Parcel
If you receive a damaged or incorrect item, please contact BUSTE as soon as possible after receiving your order and provide clear photos or videos of the parcel and product. Our team will review the issue and assist you accordingly.
Contact Us
For any questions regarding shipping, delivery, or your order, please contact the BUSTE Customer Support Team.
BUSTE — Delivered with Care, Across Pakistan.